Website Privacy
This privacy notice discloses the privacy practices for avivomn.org. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
- What personally identifiable information is collected from you through the web site, how it is used, and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell, rent, or trade this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.
Unless you ask us not to, we may contact you via email in the future to tell you about our services, opportunities to volunteer or financially support our organization, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contact from us at any time. You can do the following at any time by
contacting us via the email address or phone number listed on our website and the end of this notice:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. Donations are handled through a secured connection through Blackbaud, our donations services provider. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of on web page.
We also protect your information offline. Only employees who need the information to perform a specific job (for example, counseling services) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. We also follow HIPAA Privacy practices as Required by Law. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 612-752- 8000.
Registration
We accept some registrations for workshops and orientations via an online registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Avivo Program Participant SMS Privacy Policy
Avivo takes the security of your personal information very seriously. We employ industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, disclosure, or destruction. We continuously monitor our systems to ensure your information is safe and secure, and we are committed to maintaining the highest levels of data protection to safeguard your privacy.
Avivo is committed to upholding the highest standards of privacy for all personal information collected through our text messaging services. We assure you that your data will never be shared with third parties for marketing purposes.
You must opt in to receiving SMS messaging from Avivo staff. You will be asked to sign a consent form if you wish to communicate with Avivo staff via text. If you no longer wish to receive text messages from Avivo, you can opt out at any time by replying with the word ‘STOP’ or ‘UNSUBSCRIBE’ to the number from which you received the message. Upon receiving your request, we will promptly remove you from our text messaging list, and you will no longer receive further text communications from us.
Risks of using email/texting: The transmission of client information by email, phone and/or texting has several risks that clients should consider prior to the use of email, phone and/or texting. These include, but are not limited to, the following risks:
1. Emails, phone calls/voicemails, and text messages can be circulated, forwarded, stored electronically and on paper, and broadcast to unintended recipients.
2. Email and text senders can easily misaddress an email or text and send the information to an undesired recipient.
3. Backup copies of emails and texts may exist even after the sender and/or recipient has deleted his or her copy.
4. Employers and online services have a right to inspect emails sent through their company systems.
5. Emails, phone calls, voicemails, and text can be intercepted, altered, forwarded, or used without authorization or detection.
6. Emails, voicemails, and texts can be used as evidence in court.
7. Emails, phone calls, voicemails, and texts may not be secure and therefore it is possible that the confidentiality of such communications may be breached by a third party.
Conditions for the use of email and texts: Avivo cannot guarantee but will use reasonable means to maintain the security and confidentiality of email, phone, voicemail, and text information sent and received. Avivo is not liable for improper disclosure of confidential information that is not caused by Avivo’s intentional misconduct.
Clients must acknowledge and consent to the following conditions:
1. Avivo cannot guarantee that any text will be read and responded to within any particular period of time. Avivo will respond to text messages Monday-Friday during the hours of 9AM-5PM, unless otherwise specified. Text messages will not be answered outside of these hours or on the weekends/holidays.
2. Texting is not appropriate for urgent or emergency situations. If you experience a mental health emergency, please go to your nearest emergency room and/or call 911.
3. Texts should be concise. The client should call and/or schedule an appointment to discuss complex and/or sensitive situations.
4. Text communication will usually be printed and filed into the client’s medical record.
5. Clients should not use texts for communication of sensitive medical information.
6. Avivo is not liable for breaches of confidentiality caused by the client or any third party.
7. It is the client’s responsibility to follow up and/or schedule an appointment if warranted.
8. Non-face-to-face evaluation and management of services provided by Avivo to a client via telephone is subject to billing if initiated by an established client, or guardian of an established client.
Avivo may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will notify you by updating the “Last Updated” date at the top of this policy. In the event of significant changes, we will require that you sign a new consent to electronic communication form.
Links
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Avivo Communications Department
contact@avivomn.org
612-752-8000